Due to the contracts with our artists, returns are not accepted. However, we can accept exchanges for store credit within 7 days of purchase date. Item must be unused and in original packaging with receipt.
After this 7 day period, all sales are final. Custom orders are always final.
In the event that your item is damaged during shipping, please contact us within 48 hours of your receipt of the item and we will determine the best solution.
In stock items will ship within one business day of the time the order was placed. Some items are made to order, turn around time is noted in the individual product listing.
Orders within the US are shipped via USPS with your choice of First Class (with tracking) or Priority Mail (with tracking & insurance). You will receive a tracking number when your order ships.
We cannot issue refunds for any lost, unclaimed or misdirected packages. Please make sure that your shipping address is correct when you check out. Orders will be shipped to the address you provide. Customer is responsible for following up with shipper with concerns of delivery.
STORE HOURS, LOCATION, CONTACT INFORMATION
Tuesday: 11am - 6pm
Wednesday: 11am - 6pm
Thursday: 11am - 8pm
Friday: 11am - 7pm
Saturday: 11am - 7pm
Sunday: 12pm - 5pm
1306 Grandview Ave
Columbus, OH 43212
Please see the Artist Submission page. Please no cold calls or unscheduled solicitations.