UPDATED as of 12/27:
Walk in hours with limited capacity of 4 guests.
Dec 25 - Jan 1 : CLOSED
While the store is closed for a much needed break, the online shop is always open. (Orders placed during this time will be shipped 12/30 and 1/2)
Regular Hours Resume 1/2 :
Sunday & Monday : Closed
Tuesday - Friday : 11am-6pm
Saturday : 11am-4pm
STORE PICK UP HOURS: Same as hours listed above. You may come in the store to pick up, or for Contactless pick up: Ring the doorbell or call when you arrive, and we will place your order outside the front door.
HOLIDAY EXCHANGE POLICY: Items purchased 11/27/20-12/24/20 may be exchanged through 1/15/21. After this time, all sales are final. If you have any questions about this, please email us prior to 1/15/21.
The Smithery is like a second home to us. We love welcoming you in and sharing it with you. We appreciate your support in helping us maintain the level of care and attention we are giving in keeping it safe and clean.
We prefer that our guests shop online and utilize our store pick up, local delivery, or shipping options.
We have guidelines in place for safe in-person shopping, and also are offering Private In Person Shopping and Virtual Personal Shopping Appointments.
Details are below.
IN PERSON SHOPPING:
- We have a limit of 4 guests in at any given time. Typically we have very few guests each day, so the likelihood of others being here is low.
- We provide hand sanitizer that each customer must use prior to shopping. We also have a supply of gloves for those with skin sensitivities.
- Masks are required while inside The Smithery, and must be worn over the nose, mouth, and chin.
- We ask that you stay 6' away from staff while you shop.
- We prefer credit/debit card payments.
- Before and after customer visits, we sanitize door handles, credit card machines, and high touch surfaces.
- We ask that you do not come into the store if you've experienced a fever or any symptoms of Covid19, or have had any known exposure to anyone with Covid in the past 2 weeks
We have over 1200 artist made gifts in our online shop, with more added daily! Flat rate shipping is now available on all orders! We also have contactless store pickup, free local delivery to 43212, and can ship your gifts directly to the recipient!
We can ship your order to you, and get it to you quite quickly. We now have flat rate shipping for all orders. $5 First Class and $9 Priority
Ship Direct to your Gift Recipient:
We can ship directly to your gift recipient. Enter their shipping address when you check out. Leave a gift message, and we will include a handwritten note with their order. We will be sure to not include price information in the package.
Order online and select store pick up at checkout. You may come in to pick up your order during store hours.
Contactless pick up:
We can do porch drops for 43212 zip code. Choose local delivery under shipping options at checkout and we will deliver same day, or on our next business day.
We appreciate your support in helping us maintain the level of care and attention we are giving to keep it safe for everyone to find their holiday gifts. We are adapting as best we can and hope this helps everyone with their gift giving! Do not hesitate to reach out with any questions you may have!
Jen and Anne